Features

Shop

Product groups and products with cover image, banner and logo, short description and a landing page per group (for example one page per game).
Prices per billing cycle: 1, 3, 6 or 12 months, stored net; consumers see gross prices, business customers net prices.
Configurator with choice and text options (such as RAM, location, server name) and a live price.
Cart with several products and discount codes: percentage or fixed amount, once or recurring, validity period, maximum uses (in total and per customer), limited to certain products or billing cycles, new customers only.
Stock and limits: stock per product and a maximum number of running contracts per customer.
Review rules: orders from new customers, above an amount or all orders can be held until your team approves them.

Order with registration or an existing account, consumers and business customers.
Consent to terms and privacy policy recorded with time, IP address and the version of the legal text in force.
Withdrawal notice and express waiver of the right of withdrawal for immediate provisioning (§ 356 BGB) – required for consumers before ordering.
“Place order and pay” button and all details the German button rule requires.
Legal texts (legal notice, terms, privacy, withdrawal) versioned in the admin area, every change stays traceable.

Overview with active services, amount due, open invoices with a pay button, orders in progress and support contact.
Services with status, configuration, billing cycle and a direct link to the panel; the module supplies access details and notes for the service page.
Orders and invoices with PDF download – the download is only served if the checksum of the finalised file matches.
Account details, address, VAT ID (checked via VIES) and language.
Security: password, two-factor sign-in with an app and recovery codes, and passkeys.
Switchers for language (German/English) and colour scheme (light, dark, system).

Gap-free number ranges for invoices and credit notes, assigned inside a database transaction: an error never uses up a number.
Finalisation: once issued, an invoice cannot be changed – in the application and additionally by database triggers. PDF and XML are stored with a SHA-256 checksum.
Cancellation only by credit note referring to the original invoice, partial credit notes too.
E-invoicing: ZUGFeRD in the EN 16931 profile embedded as PDF/A-3, and XRechnung 3.0 as XML – validated against the schema before finalisation.
Three invoice designs (Classic, Modern, Compact) with preview, your own accent colour and an editable footer per language.
Bank details and a GiroCode on the invoice so customers can pay with their banking app.
Kept for 10 years; invoices remain when a customer account is deleted.

Case	Treatment
Domestic (Germany)	German VAT rate
Small business	No VAT, note under § 19 UStG on the invoice
Consumer in the EU	VAT rate of the customer’s country (One-Stop-Shop), country evidenced by the billing address
Business customer in the EU	Reverse charge with a verified VAT ID and the required note
Outside the EU	Not taxable, with a note

Tax rates have a start date. When a country changes its rate, you enter the new rate with its date – older invoices stay as they are.

Stripe (card, Apple Pay, Google Pay, SEPA direct debit, Klarna and other methods enabled in your Stripe account), PayPal and Mollie.
Bank transfer with bank details and GiroCode, recorded by hand in the admin area, partial payments too.
The payment status is always read from the provider, never taken from the webhook. Amount and currency must match exactly; otherwise the payment is rejected and logged.
Webhooks with signature checks; every event is processed exactly once and logged in the admin area.
Refunds from the admin area directly at the provider, with an automatic credit note.
Test mode per provider; customers see on the payment page that no real money moves.

Pelican and Pterodactyl module: create, suspend, unsuspend and delete servers, create the panel user automatically. Per product you choose the game (egg) and resources: RAM, CPU, disk, swap, databases, backups and ports.
Manual module for services without automation (licences, services, managed servers).
Every step is a task with retries: if something fails, Provomatic tries again and finally checks that the server really exists.
Provisioning monitor in the admin area shows running, failed and diverging tasks.
Server management with connection test; credentials are stored encrypted.
Module interface for your own modules – KeyHelp, Plesk, Proxmox and domains are in progress.

Four bundled themes for shop and customer area: Default, Gaming (image-rich, with original illustrations), Business and Minimal.
Every theme in light and dark; customers can choose themselves if you allow it.
Settings with live preview: colours, logo, images, texts.
Upload and download themes as ZIP, create your own theme with a wizard, detailed guide in the admin area.
Your own themes inherit from an existing theme and only override the parts they change.

Shop, customer area, administration and invoices in German and English.
Language per customer and per staff member; visitors get their browser language.
Text editor in the admin area: change every interface text per language, sorted by section, with search and reset.

Admin area with orders, customers, services, invoices, payments, products, servers, discount codes and settings.
Roles and permissions in fine detail, for example support without access to payments.
Sign in as customer: support sees the customer area exactly as the customer does, with a clear notice and a way back to the admin area.
Setup wizard for company details, taxes, invoices and basic settings.
Audit log of all important changes, hash-chained and verifiable against tampering.

Two-factor sign-in for staff (app) and customers (app and passkeys).
API keys and passwords of payment providers and servers stored encrypted and never shown in plain text in the admin area.
Sign-in rate limiting, secure sessions, CSRF protection.
Runs on your own server – customer data only leaves your infrastructure for payments and provisioning.

One-time purchase per installation (one domain), unlimited customers, products and staff.
One year of updates included, renewable afterwards. When the update period ends, Provomatic keeps working without restrictions.
Prices will be published with the launch of version 1.0.